Right of withdrawal

1. Cancellation policy for EU member states and Switzerland

Consumers as defined in § 13 BGB (German Civil Code) have a Right of Cancellation:
 
Right of cancellation
 
You have the right to cancel this contract within 14 days without giving reasons.
 
The cancellation period is fourteen days from the date on which you or a third party nominated by you, other than the carrier, take possession of the goods.
 
To exercise your right of cancellation, please inform us, Bike o’ bello Radsportversand GmbH & Co. KG, In den Weinaeckern 4, 69168 Wiesloch, Germany; Telephone (UK): 0800 088 59 82, Phone(other countries): +49 1803 - 58 58 800, Fax: +49 1803 585 8801, email: [email protected], within a unique declaration (e.g. a letter sent by mail, fax or email) of your decision to cancel this contract. You can optionally use the attached sample cancellation form. You can also fill out and submit the sample cancellation form or an other unique declaration, electronically, by using the contact form on our website. Once you have made use of this possibility, we will send you a confirmation of the receipt of such cancellation immediately (e.g. by email). To guarantee the cancellation period it is sufficient to submit the notice of implementation of the right of cancellation before the cancellation deadline has expired.
 
Consequences of cancellation
If you cancel this contract, we are obliged to repay all payments that we have received from you including delivery charges (except for additional costs arising from choosing a different type of delivery to the cheap, standard delivery offered by us) without delay and at the latest within fourteen days from the date on which the notice of cancellation of this agreement is received. We use the same means of payment for this repayment that you used in the original transaction, unless something else has been expressly agreed with you; in no instances will fees be charged for this repayment. We may refuse to refund payments until we have received the goods again or until you have demonstrated that you have returned the goods, whatever is sooner.
 
You must return or hand over the goods promptly and in any case no later than fourteen days from the date on which you have informed us about the cancellation of this agreement. The deadline is guaranteed, if you send the goods before expiration of the fourteen day period.
 
We will assume the costs for return shipment of goods, as long as they are returned within Germany. For this purpose we provide you with a return label that you will receive together with your goods. In case of goods being returned from an other country, you will have to assume the direct costs for return shipment. The direct costs for return shipment are estimated at approximately 9.00 €.
 
You will only be liable for any possible loss in value of the goods, if this loss in value is attributable to their unnecessary handling for testing, properties and function of the goods.

Model withdrawal form
If you wish to cancel the contract you concluded with us please fill in this form and klick "send"

2. Cancellation policy for Non EU member states except Switzerland

For orders from non EU member states except Switzerland the same regulations of cancellation apply with the following restrictions concerning "consequences of cancellation": if you cancel this contract we will repay all payments we received from you, except for delivery charges, without delay and at the latest within fourteen days from the date on which the notice of cancellation of this agreement is received.

Model withdrawal form
If you wish to cancel the contract you concluded with us please fill in this form and klick "send"

CANCELLATION FORM

If you wish to cancel the contract you concluded with us please fill in this form and klick "send":

I hereby cancel the contract I concluded with you on purchasing the following goods:

Right of withdrawal

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