What do I do in case of a complaint?

In case of a product, purchased at bobshop, not meeting the usual high quality standards, you can, of course, make a complaint within the statutory period of 24 months.

Please note that to ensure the respection of hygiene we can only accept textiles that have been washed.

Please, include the reason of your complaint in written form on the return slip and place it in the package so we can process your complaint more quickly.

If you have any questions concerning your complaint, please contact our complaint department directly:

Email: [email protected]